Summary
Don't start ODIS software from vx manager. Start ODIS (VW 9.01) from the desktop shortcut. Vxdiagshop.com
Updating or reinstalling Windows (e.g., from XP to Windows 7 or 10) can change the HWID, invalidating the previous license. Hardware Changes Digest: "Unable to determine the hardware ID for
Windows Updates: Occasionally, a major Windows build update (e.g., moving from 21H2 to 22H2) changes how HWIDs are reported. If this happens, a clean reinstall of ODIS is often the cleanest path forward.
To never see the "unable to determine the hardware id for this computer odis better" error again, follow this golden rule: The diagnostic laptop must be a "bare metal" appliance. Ensure ODIS and drivers were installed using Administrator
ODIS Service Diagnostic Software | Audi VW Seat Skoda - CodeKrew
or ensuring every trace of the old software is deleted before trying again. Hardware ID Mismatch : Ensure the Hardware ID is entered into a major Windows build update (e.g.
VXDIAG ODIS 9.1.0 'Unable to Determine Hardware ID” Solution