If you've lost the password for the SEPM and need to reset it, follow these steps. Note that these steps assume you have access to the server where SEPM is installed or have administrative privileges:
resetpass.bat file might not be there or may function differently, requiring a specific "Reset Password" utility provided by Broadcom support.If your SEPM version is too new for resetpass.bat and you cannot use sempconfig.exe, here is the nuclear option: Access Requirements: You need local Administrator access to
Log in to the SEPM console with these credentials and change the password immediately for security. Broadcom Community Important Notes for Version 14+ Access Requirements: You need local Administrator access to
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools).