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Public transportation is the lifeblood of any major city, and in Brussels, the heartbeat is managed by the STIB (Société des Transports Intercommunaux de Bruxelles) or MIVB (Maatschappij voor Intercommunaal Vervoer te Brussel). As the city has evolved digitally, so has the way passengers interact with its transport network. At the center of this digital ecosystem lies the STIB MIVB portail—the official online portal that serves as a one-stop shop for all things related to Brussels’ metro, tram, and bus networks.
Looking forward, the "Portail" is slowly merging with the mobile application experience. The trend is moving toward "MaaS" (Mobility as a Service), where the distinction between the website (for planning) and the app (for validation) disappears. The goal is a unified digital pass that handles bike sharing (Villo), scooter rentals, and metro access all in one interface—a goal STIB-MIVB is actively pursuing. stib mivb portail
Despite high overall adoption, 15% of Brussels residents aged 65+ do not use the portal. Reasons: Navigating Brussels: The Ultimate Guide to the STIB