Failed | To Get Targeted Update Error 0x87d00215 Work
Troubleshooting the "Failed To Get Targeted Update Error 0x87d00215"
- Disable IPv6 on the network adapter (test only)
- Switch DNS to 8.8.8.8 / 1.1.1.1
- Bypass any SSL decryption proxy for
*.update.microsoft.com, *.dl.delivery.mp.microsoft.com
If you find multiple certificates (e.g., from a site migration), try removing the old one and restarting the SMS Agent Host service. Failed To Get Targeted Update Error 0x87d00215
8. Prevention Tips
- Keep Windows Update service startup type = Automatic (Delayed Start).
- Schedule regular
DISM /Online /Cleanup-Image /RestoreHealth and sfc /scannow (e.g., monthly).
- Avoid “cleaner” tools that modify SoftwareDistribution folder.
- Ensure system clock syncs with
time.windows.com weekly.
- If using WSUS, regularly clean expired updates from the server.
4. Method 1: Run the Built-in Windows Update Troubleshooter
Windows includes an automated tool specifically designed to detect and repair update-related issues. Troubleshooting the "Failed To Get Targeted Update Error
- Multiple clients across locations failing with same error despite correct distribution — investigate DP/WSUS/SUP infrastructure.
- Errors indicating authentication/certificate failures or DP service outages.
- When server logs show content present but clients still fail to retrieve it — may require network or storage team involvement.
There are few things more frustrating than a smooth, automated update process being interrupted by a cryptic hexadecimal error code. The 0x87d00215 error typically appears when using the Windows Update tool or the Microsoft Store, preventing your system from downloading critical security patches, feature updates, or application upgrades. Disable IPv6 on the network adapter (test only)
- Right-click the clock in the taskbar and select Adjust date/time.
- Toggle Set time automatically to On.
- Toggle Set time zone automatically to On.
- Click Sync now under “Additional settings.”
- Ensure the Region matches your actual location (Settings > Time & Language > Language & Region).