When to avoid Ecrypter: You use a Mac or Linux, you require cloud synchronization, or you want the reassurance of open-source code audits.
Fix: There is no fix. Ecrypter does not have a "password reset" feature by design. You must restore from a backup (you did back up unencrypted data, right?) or accept the data is lost. ecrypter personal edition
What is Dell Encryption Personal? | Dell US - Dell Technologies Ecrypt Personal Edition Guide Table of Contents
Option 1: Professional & Security-Focused (LinkedIn/Twitter) When to avoid Ecrypter: You use a Mac