Chola Sales App Login

How to Access the Chola Sales App: A Step-by-Step Login Guide

The Chola Sales App (typically associated with Cholamandalam Investment and Finance Company Limited) is a dedicated platform designed for channel partners, distributors, and sales agents. It allows users to manage leads, track loan applications, disburse funds, and monitor collections in real time.

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Even with the right credentials, you might encounter roadblocks. Here is how to handle them: "Invalid Credentials" How to Access the Chola Sales App: A

• User ID (usually employee code or registered mobile number)
• Password (temporary or permanent)

2. OTP Not Received

• Fix: Wait 60 seconds. Do not spam the “Resend” button.
• Action: Check your mobile network. Ensure you haven’t blocked promotional SMS. Restart your phone if necessary.

• Chola Partner Helpline: Dial 1800-200-1115 (Toll-free, available 9 AM – 7 PM, Mon-Sat).
• Email DSA Support: partnersupport@chola.murugappa.com
• Branch Escalation: Contact your relationship manager or branch operations head.

• Do Not Share Credentials: Never share your User ID, Password, or MPIN with colleagues or third parties. Activity performed under your ID is your responsibility.
• Avoid Public Wi-Fi: When logging in to check sensitive payout data or customer details, avoid using unsecured public Wi-Fi networks. Use your mobile data or a secure private connection.
• Log Out After Use: If you are using a shared device or tablet, always ensure you log out completely after your session is finished.