Avi 14g Dorcel Airlines Work ●

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Key Features & Specs

6. Service Offering & Brand Positioning

| Service | Description | |---------|-------------| | Dorcel Gold | Tiered loyalty program; members earn points on flights, rail partners, and select hotels. Tier benefits include complimentary premium meals, lounge access at CDG and WAW, and priority boarding. | | Business‑Class “SkySuite” | 12 seats per aircraft, lie‑flat seats (180 cm pitch), direct aisle access, curated gourmet menu (French‑Mediterranean), and noise‑cancelling headphones. | | Economy Plus | Extra‑legroom seats (38 in‑seat pitch) with enhanced meal service and power outlets. | | Digital Experience | Mobile‑first booking, AI‑driven price alerts, real‑time baggage tracking via QR codes, and a chatbot that handles 85 % of customer queries without human intervention. | | Sustainability Commitment | 100 % carbon‑offset for all flights; participation in the EU’s “Fit‑for‑55” program; introduction of sustainable aviation fuel (SAF) on 20 % of flights in 2025, aiming for 40 % by 2030. |

The Impact