The "Failed to create activation request" error typically occurs on Apple silicon or T2-chip Macs during a factory reset or initial setup when the device cannot successfully communicate with Apple's activation servers. Core Reasons for the Error
"Failed to create activation request" typically occurs when the device cannot communicate with Apple's activation servers or when the internal security handshake fails during a setup or restore process Primary Troubleshooting Steps Check Network Connection
Repeat the Erase Process: If the error persists, users have reported success by clicking Recovery Assistant in the top-left menu bar and choosing Erase Mac again. This can "refresh" the internal state and allow a new activation request to trigger successfully.
If the error persists after checking your connection, try these steps:
Title: Fixing “Failed to create activation request” on Mac — Quick steps and causes
On the activation failure screen, click Recovery Assistant in the top menu bar. Select Erase Mac and follow the prompts.
One last tip: If you’re in a hurry, try again in an hour. Sometimes servers are just overloaded.
The error "Failed to Create Activation Request" typically occurs during the macOS setup or recovery process when the device cannot communicate with Apple’s activation servers to verify its status. This issue is most common on Apple Silicon (M1/M2/M3) Macs and those with the T2 Security Chip. Core Causes